Communication in The Hospitality Industry

Behind the success of every hotel is the unceasing hard work put in by the staff body to provide impeccable service to its customers. The key to providing outstanding service boils down to one simple thing – seamless communication. Staff must be in the zone, ready to address guests’ needs at any time of their stay. This requires a speedy and effective way to communicate across departments.

Historically, two-way radios and push-to-talk devices provided by wireless carriers have been important tools to keep business functions running smoothly, but that hardware is now antiquated technology as compared to the benefits of software combined with today’s smartphones.

• Simplify Deployment and Asset management - Reduce the number of devices you have to deploy and maintain. Smart Walkie Talkie is an All-In-One Smartphone combining the Walkie Talkie, Business Apps (i.e. e-housekeeping, Guest Request Tracker) and Smartphone functionalities for Field Workers.
• Increase Staff Productivity: Get more work done by reducing needless communication and mental fatigue caused by information overload.
• Save $31,000 on Total Cost of Ownership: Consolidate and leverage on existing infrastructure for communication needs to achieve 30% to 50% of savings.